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Return to shopDanzair – Return, Exchange & Refund Policy
Return & Exchange
Customer satisfaction is our top priority.
If you receive a damaged parcel, you can open and check your order on the spot when the rider delivers it. You may also try it on to ensure the correct size and condition.
If the product seems damaged, defective, or not as expected, you can return it immediately to the rider — no questions asked.
Parcel Opening Policy
Yes, you are allowed to open the parcel in front of the rider before accepting it.
We encourage all customers to verify their orders right away to avoid any inconvenience later.
Refund Policy
If your parcel is damaged, defective, or delivered late, you can return it to the following address:
Danzair Office
Office No. 12, Hanif Rajput Building,
PECHS Block 2, Karachi, Pakistan.
Once we receive your returned parcel, your refund will be processed immediately and transferred to your bank account within a short time.